Terms & Condition
Last Updated: October 29, 2024
AGREEMENT TO OUR LEGAL TERMS
We are VENDDA, INC ("Company", "we", "us", or "our"), a company registered in Nigeria, currently operating fully remotely without a physical office.
We operate the website http://www.vendda.co (the “Site”), along with any associated products, services, or applications that refer to or link to these legal terms (collectively, the “Services”).
Vendda provides an online platform that enables business owners, freelancers, and entrepreneurs to create personalized storefronts, share their products or services, and connect with their customers efficiently. Our goal is to offer an affordable, seamless digital storefront setup experience.
You can contact us via:
- Phone: +234(0)8069950550
- Email: support@vendda.co
These Legal Terms form a binding agreement between you (whether as an individual or on behalf of an entity, "you") and Vendda, INC, governing your use of the Services. By accessing the Services, you confirm that you have read, understood, and agree to be bound by these Legal Terms. If you do not agree with any part of these terms, you are prohibited from using our Services and should discontinue use immediately.
We may modify these Legal Terms from time to time to comply with Nigerian laws and industry standards. Notice of material changes will be communicated to you via email or by posting updated terms on the Site. Your continued use of the Services after changes take effect indicates acceptance of the updated terms.
MINIMUM AGE REQUIREMENT
The Services are intended for users aged 13 or older. Users who are minors under applicable laws (typically under 18) require parental or guardian supervision and permission to use the Services. If you are a minor, your parent or guardian must review and agree to these Legal Terms before your use of the Services.
We recommend printing a copy of these Legal Terms for your records.
1. OUR SERVICE
The Services and related content provided are not intended for distribution to or use by any individual or entity in any jurisdiction or country where such distribution, use, or access would be contrary to local law or regulation. It is your responsibility to ensure compliance with applicable laws if you choose to access or use the Services from outside Nigeria or from locations where such access may be restricted.
2. INTELLECTUAL PROPERTY RIGHTS
Our Intellectual Property
Vendda, INC is the owner or authorized licensee of all intellectual property rights within the Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the "Content"), as well as the trademarks, service marks, and logos (the "Marks") displayed on or through the Services. These intellectual property assets are protected by applicable copyright, trademark, and unfair competition laws globally.
The Content and Marks are provided for internal business purposes only and are not for commercial exploitation without our express written permission. The Services and their content are made available to you on an "AS IS" basis.
Your Use of Our Services
You are granted a non-exclusive, non-transferable, and revocable license to:
- Access the Services for internal business purposes.
- Download or print parts of the Content for your personal, non-commercial use.
Any form of reproduction, republishing, public display, sale, distribution, or other unauthorized exploitation of the Services, Content, or Marks without written permission is strictly prohibited. To seek permission for any use beyond this limited license, contact support@vendda.co.
Breach of these terms will result in immediate termination of your access to the Services and may lead to further legal action.
Submissions and Contributions
Submissions
By submitting questions, comments, suggestions, or other feedback to Vendda (“Submissions”), you agree to assign all intellectual property rights associated with such Submissions to us. Vendda may use these Submissions for any purpose, without compensation or acknowledgment to you.
Contributions
If you create or share content through our Services (e.g., blogs, forums, posts), such content is referred to as a "Contribution." By making any Contributions, you grant Vendda a perpetual, irrevocable, royalty-free, worldwide license to use, display, copy, distribute, and modify your Contributions for any purpose, including commercial purposes.
Your Responsibility for Contributions
You are responsible for any Contributions you make. By submitting Contributions, you confirm:
- You have the necessary rights to the content you share.
- Your content does not violate any laws, infringe intellectual property rights, or contain harmful, obscene, or abusive material.
- You agree to reimburse Vendda for any losses caused by your violation of these terms.
Content Removal
Vendda reserves the right to remove or edit any Contributions at any time, without notice, if they violate these terms. We may also suspend your account or notify relevant authorities if needed.
Copyright Infringement
Vendda respects intellectual property laws. If you believe any content on our Services infringes your copyright, please refer to the COPYRIGHT INFRINGEMENTS section for further steps.
3. USER REPRESENTATIONS
By using the Services, you represent and warrant that:
- All registration information you submit will be true, accurate, current, and complete;
- You will maintain the accuracy of such information and promptly update such registration information as necessary;
- You have the legal capacity and agree to comply with these Legal Terms;
- You are not under the age of 13;
- You are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Services;
- You will not access the Services through automated or non-human means, whether through a bot, script, or otherwise;
- You will not use the Services for any illegal or unauthorized purpose; and
- Your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we reserve the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
4. USER REGISTRATION
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
5. PRODUCTS
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Services. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors. Your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
6. PURCHASES AND PAYMENT
We accept payments via Paystack, which allows for secure and flexible processing of transactions. When subscribing to our Services or making purchases, Vendda handles payments directly through Paystack’s secure gateway. Users agree to provide current, complete, and accurate account and payment information for all transactions and to promptly update any necessary information, such as payment method or card expiration date, to ensure successful payment processing. Sales tax and additional charges, where applicable, will be added at checkout. All transactions are processed in Naira (₦).
For sellers on Vendda, multiple payment options are available:
- Vendda Checkout via Paystack: Buyers can complete transactions directly on Vendda, processed through Paystack’s payment gateway.
- Custom Payment Methods: Sellers may opt to complete transactions externally, such as via WhatsApp.
If sellers activate Vendda's payment collection service, they agree to a transaction fee of 4% + ₦150 per transaction, capped at a maximum of ₦5,000.
Vendda reserves the right to adjust prices, apply changes to payment fees, and correct any errors in pricing, even after a transaction is complete. Additionally, we may restrict order quantities or refuse orders under certain conditions, such as for suspected resellers or distributors, to ensure the fairness and integrity of our marketplace.
7. SUBSCRIPTIONS
Billing and Renewal
Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle will depend on the type of subscription plan you choose when you subscribed to the Services.
Free Trial
We offer a 14-day free trial to new users who register with the Services. The account will be charged according to the user's chosen subscription at the end of the free trial.
Cancellation
You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at support@vendda.co.
Fee Changes
We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.
8. RETURN/REFUNDS POLICY
All sales made through Vendda are generally final, and refunds are not automatically issued. However, Vendda values transparency and customer satisfaction. To ensure a fair experience for both buyers and sellers, we have implemented the following order tracking and refund request policy:
- Order Tracking: Buyers will receive updates on their order status via email, which will include relevant details and an Order ID for reference. This allows buyers to stay informed about their purchase without needing to log in to their Vendda account.
- Refund Requests: Refunds may be requested only after a resolution process has taken place between the buyer and the seller. This process is designed to protect both parties and ensure that refunds are issued only in appropriate cases, such as product discrepancies or unmet terms of the sale. Requests for refunds will not be considered until the buyer and seller have attempted to resolve the issue.
- Seller and Platform Protection: To maintain a fair and trustworthy marketplace, Vendda reserves the right to review all refund requests. Refunds are not guaranteed and are subject to Vendda’s sole discretion. This policy helps to safeguard sellers from unjustified refund claims, while also ensuring buyers have a clear path to resolution for legitimate concerns.
9. PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
- Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
- Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
- Use any information obtained from the Services in order to harass, abuse, or harm another person.
- Make improper use of our support services or submit false reports of abuse or misconduct.
- Use the Services in a manner inconsistent with any applicable laws or regulations.
- Engage in unauthorized framing of or linking to the Services.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming, that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
- Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
- Delete the copyright or other proprietary rights notice from any Content.
- Attempt to impersonate another user or person or use the username of another user.
- Upload or transmit any material that acts as a passive or active information collection or transmission mechanism (e.g., clear gifs, web bugs, cookies, or similar devices).
- Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
- Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services or any portion of the Services.
- Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
- Use any unauthorized script or software to access the Services.
- Use a buying agent or purchasing agent to make purchases on the Services.
- Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users for sending unsolicited emails.
- Use the Services as part of any effort to compete with us or for any revenue-generating endeavors.
- Post or sell prohibited items, including counterfeit or infringing products, and engage in scams or fraud.
10. USER GENERATED CONTRIBUTIONS
The Services may invite you to participate in forums, blogs, or other online functionalities and may provide you with the opportunity to create, submit, post, or display content, including but not limited to text, video, audio, photos, comments, or suggestions ("Contributions"). Contributions may be visible to other users of the Services and on third-party websites. You agree that your Contributions will be treated as non-confidential and non-proprietary.
When you create or make available any Contributions, you represent and warrant that:
- You own or have the rights to use your Contributions as contemplated by these terms.
- Your Contributions do not infringe any third party’s rights, including copyright, trademark, or privacy rights.
- Your Contributions are not unlawful, false, defamatory, abusive, obscene, or otherwise objectionable.
- Your Contributions do not violate any applicable law or regulation.
- Your Contributions do not promote violence, discrimination, or illegal activities.
11. CONTRIBUTION LICENCE
When you post or make contributions accessible via the services, you grant Vendda a broad licence to use, reproduce, modify, and distribute your contributions globally for various purposes, including commercial use. This licence includes the right to sublicense and covers any media format, now known or developed in the future. However, you still retain ownership of your contributions and intellectual property rights.
Vendda may also modify or re-categorize contributions at its discretion and is not liable for any content posted by users.
12. SOCIAL MEDIA
Vendda allows you to add links to your social media profiles on your storefront, making it easier for customers to connect with you outside the platform. By adding these links, you authorize Vendda to display your social media information for public visibility. Please ensure that sharing these links complies with the terms and conditions of the respective social media platforms.
Currently, Vendda does not support integration features such as signing in via social media accounts (e.g., Google or Facebook). If such options become available in the future, updated terms will be provided to outline how Vendda may access and use information from those accounts. Your interactions and relationships with these third-party providers are governed by their own terms and conditions, and Vendda neither monitors nor endorses content shared on external platforms.
13. THIRD-PARTY WEBSITES AND CONTENT
Vendda may contain links to third-party websites or display third-party content, but it is not responsible for the accuracy, legality, or practices of such websites or content. Any interaction or transaction you have with third-party websites is your responsibility. Vendda does not endorse third-party products or services and is not liable for any issues that arise from using them.
14. SERVICES MANAGEMENT
Vendda reserves the right to monitor the services, manage user contributions, and take necessary legal action if users violate the terms. This includes refusing access, removing content, or reporting violations to authorities.
15. PRIVACY POLICY
Vendda prioritizes data privacy and security. By using the platform, you agree to the Privacy Policy, which is incorporated into the Terms and Conditions. Please note that Vendda’s services are hosted in Nigeria, and by using the services, you consent to the transfer and processing of your data in Nigeria.
16. COPYRIGHT INFRINGEMENTS
Vendda respects intellectual property rights. If you believe your copyright has been infringed upon through the services, you can notify Vendda. Keep in mind that false claims can lead to liability for damages.
17. TERM AND TERMINATION
Vendda reserves the right to terminate or suspend your account without notice if you violate the terms. If your account is terminated, you are prohibited from creating a new account under any other name. Vendda may also take legal action if necessary.
18. MODIFICATIONS AND INTERRUPTIONS
We strive to provide uninterrupted access to Vendda’s Services, but there may be instances where the Services are unavailable due to maintenance, technical issues, or other unforeseen circumstances. While we work to minimize disruptions, we cannot guarantee the Services will be available at all times.
We reserve the right to change, revise, update, suspend, or discontinue parts or all of the Services when necessary, but we aim to notify users of any significant changes where possible. You acknowledge that Vendda is not liable for any loss or inconvenience you may experience due to temporary downtime, interruptions, or changes in the Services.
Your continued use of Vendda indicates your understanding and acceptance of these potential modifications and interruptions, and we encourage you to reach out if you have concerns about your experience during any service disruptions.
19. GOVERNING LAW
These Legal Terms shall be governed by and defined under the laws of Nigeria. Both Vendda and the user agree to submit to the exclusive jurisdiction of the courts of Nigeria to resolve any dispute related to these Legal Terms.
20. DISPUTE RESOLUTION
- Informal Negotiations: Before initiating arbitration, the Parties agree to attempt to resolve any Dispute informally for at least thirty (30) days.
- Binding Arbitration: Any dispute arising from these Legal Terms will be settled by arbitration under the International Commercial Arbitration Court (ICAC). The seat of arbitration will be Ilé-Ifè, Nigeria, and the proceedings will be in English, governed by the substantive law of Nigeria.
- Restrictions: Arbitration will be limited to the individual Parties involved. Class action procedures or claims in a representative capacity are not permitted.
- Exceptions: Disputes involving intellectual property rights or claims for injunctive relief are exempt from the arbitration provisions.
21. CORRECTIONS
There may be information on the Services that contains errors, inaccuracies, or omissions, including descriptions, pricing, and availability. We reserve the right to correct any errors or update information at any time without notice.
22. DISCLAIMER
The Services are provided on an "as-is" and "as-available" basis. Vendda disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Vendda is not responsible for errors, interruptions, viruses, or unauthorized access. Vendda does not endorse third-party products or services and assumes no liability for third-party transactions.
23. LIMITATIONS OF LIABILITY
Vendda will not be responsible for any indirect or unexpected losses that may result from using our Services, like lost profits, lost data, or other related issues. In other words, if you experience financial losses or other problems due to using Vendda, our obligation to cover these losses will be limited.
If Vendda is found liable for a direct loss, the most we could owe you would be the lesser of either the amount you paid to use Vendda in the three months before the incident or ₦50,000.
Please note, some regions have specific laws about limiting liability. This means parts of this limitation may not apply to you depending on where you are located.
24. INDEMNIFICATION
You agree to protect and compensate us, along with our subsidiaries, affiliates, and team members, from any loss, damage, or expenses that arise from claims or demands made by others due to:
- Content or materials you submit (like comments, reviews, or listings)
- How you use the Services
- Violation of these terms or any promises you've made here
- Any infringement on someone else's rights, including intellectual property
- Any harmful actions toward another user you connected with through Vendda.
If a claim comes up that requires you to compensate us, we reserve the right to take control of the defense at your expense. You agree to work with us to address the claim, and we’ll do our best to inform you if such a situation arises.
25. USER DATA
We retain some data you transmit to Vendda for managing our Services, along with data related to your usage. While Vendda performs regular data backups, you are responsible for securing your own data. This means you’ll keep any copies or backups of data transmitted to or from Vendda. We’re not liable for any data loss or corruption, and by using our Services, you agree to release us from liability if such an event occurs.
26. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
27. MISCELLANEOUS
These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.
28. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Phone: +234(0)8069950550
Email: support@vendda.co