Privacy Policy

Last updated: October 22, 2024

This Privacy Policy for Vendda ("we," "us," or "our") outlines how and why we collect, store, use, and share ("process") your personal information when you engage with our platform and services ("Services"), including but not limited to when you:

  • Create or manage your Vendda storefront.
  • Browse our website or use our platform.
  • Communicate with us in any form, whether through the platform or external methods.

This policy aims to help you better understand your privacy rights and the ways we protect your information. We take your privacy seriously and are responsible for deciding how your personal information is used. If you do not agree with our policies or practices, we advise you to discontinue the use of our Services.


SUMMARY OF KEY POINTS

Below is a summary of our Privacy Notice. For more detailed information, please refer to the respective sections.

  • What personal information do we process?

    Depending on how you interact with Vendda, we may process personal information such as your name, email, contact details, payment information, and business data.

  • Do we process sensitive personal information?

    We do not intentionally process sensitive personal information, such as racial or ethnic origin, sexual orientation, or religious beliefs.

  • Do we collect any information from third parties?

    Yes, we may collect information from public databases, marketing partners, social media platforms, or other outside sources.

  • How do we process your information?

    We process your personal data to enhance your experience with Vendda, provide and improve our services, communicate with you, and for legal compliance.

  • In what situations and with whom do we share your personal information?

    We share personal information only in specific situations, such as with service providers, business partners, or legal authorities when necessary.

  • What are your rights?

    Depending on your location, you may have certain privacy rights, such as the right to access, correct, or delete your information.

  • How can you exercise your rights?

    You can exercise your rights by submitting a data subject request or contacting us directly. We will respond to requests in accordance with applicable privacy laws.

Want to learn more about what we do with any information we collect?

Read our full Privacy Notice below.


1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In short: We collect personal information you voluntarily provide to us.

Vendda collects the personal information you choose to provide when using our Services. This includes when you:

  • Register an account on Vendda.
  • Show interest in our products or services.
  • Engage in any activities through our platform.
  • Contact us for support or inquiries.

Sensitive Information: Vendda does not intentionally process sensitive information, such as racial or ethnic origins, religious beliefs, or health data.

We rely on you to provide accurate and complete personal information and to keep it up-to-date when necessary.


Information automatically collected

In short: We automatically collect technical data like IP addresses and device characteristics when you use our Services.

When you interact with Vendda’s platform, we collect non-personally identifiable information such as:

  • Your IP address.
  • Browser type and version.
  • Device information.
  • Operating system.
  • Language preferences.
  • Referring URLs.
  • Geographic location (country and city).
  • Usage statistics (how and when you interact with the platform).

This data helps us maintain the security and functionality of our platform and supports our internal analytics to enhance your experience.

Additionally, we utilize cookies and similar tracking technologies to gather this information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In short: We process your information to deliver and enhance our Services, communicate with you, ensure security, prevent fraud, and comply with legal obligations. With your consent, we may also process your data for other purposes.

Depending on how you interact with Vendda, we may process your personal information in the following ways:

  • To deliver and manage our Services: We use your data to facilitate account creation and login, provide customer support, process transactions, and enhance your overall experience.
  • To improve our platform: Your data helps us optimize the features and functionalities of Vendda to better suit user needs.
  • To communicate with you: We may send you service-related emails, marketing messages (with your consent), or respond to your inquiries.
  • For security and fraud prevention: We monitor activity on our platform to detect and prevent fraud, malicious activity, and breaches of security.
  • To comply with laws: We may process your data to meet legal obligations, such as responding to legal requests or regulatory requirements.

We always ensure that your information is processed for legitimate purposes and in accordance with applicable laws.


3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In short: We may share your data in specific circumstances with certain third parties, as outlined below.

  • Business Transfers: In the event of a business transaction such as a merger, acquisition, or sale of assets, we may transfer your information to another company involved in the process.
  • Affiliates: We may share information with affiliates, including our parent company, subsidiaries, or joint ventures. In such cases, those affiliates must comply with this Privacy Notice.
  • Business Partners: Vendda may share your data with trusted business partners to offer you additional products, services, or promotions that enhance your experience on the platform.

We are selective about the third parties we work with and ensure that they maintain high standards for data privacy and security.


4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In short: Yes, we may use cookies and similar tracking technologies to collect and store information about your interaction with Vendda’s platform.

Cookies help us:

  • Maintain the security of our platform.
  • Provide a smoother user experience by remembering preferences and saved actions.
  • Optimize site functionality and fix bugs.
  • Perform internal analytics for platform improvement.

We may also allow third-party service providers to use cookies and similar technologies for analytics and advertising purposes. These technologies help manage and display ads tailored to your interests and provide reminders, such as for abandoned shopping carts.

For more details on how we use cookies and your options for controlling their use, refer to our Cookie Policy.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In short: Vendda does not use social media login options for registration or logging into our services.

We do not collect or have access to any social media account information because we only allow users to register directly through our platform. Therefore, none of your social media data will be processed or shared as part of your use of our Services.


6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In short: Your data may be transferred, stored, and processed in countries outside of your own.

Vendda's servers are located within the United States of America. If you are accessing our services from outside this location, your data may be transferred to and stored in our facilities or the facilities of trusted third-party service providers. If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, we will take appropriate measures to ensure your personal information is adequately protected when transferred to countries with different data protection laws.


7. HOW LONG DO WE KEEP YOUR INFORMATION?

In short: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

Your personal information will be stored for the duration necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our policies. Once the purpose for retaining your data is no longer valid, we will either anonymize or securely delete the information, unless required by law to keep it for a longer period.


8. DO WE COLLECT INFORMATION FROM MINORS?

In short: We do not knowingly collect or market data to children under 13 years of age.

Vendda is intended for users who are 13 or older. If we become aware that a minor under 13 has provided us with personal information, we will take immediate action to delete that information. If you believe we have inadvertently collected information from a minor, please contact us at support@vendda.co.


9. WHAT ARE YOUR PRIVACY RIGHTS?

In short: Depending on your location, you may have rights regarding your personal data, including reviewing, changing, or deleting your account.

You have the right to:

  • Review or modify your personal data: You can access and update your personal details through your account settings.
  • Request account termination: You can deactivate or delete your account by contacting us. We may retain certain information as necessary to comply with legal obligations or prevent fraud.

To exercise any of these rights or withdraw consent, reach out to us via support@vendda.co.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

In short: Vendda does not currently respond to Do-Not-Track (DNT) browser settings.

Most web browsers and some mobile operating systems offer a Do-Not-Track (DNT) feature, which allows you to express a preference not to be tracked online. However, as no standardized technology for recognizing DNT signals has been established, we do not respond to DNT browser settings at this time. If a standard is adopted in the future, we will update this Privacy Notice accordingly and inform you of our compliance.


11. DO WE MAKE UPDATES TO THIS NOTICE?

In short: Yes, we will update this notice as necessary to remain compliant with legal requirements.

We may occasionally make changes to this Privacy Notice. When we do, the updated version will be identified by a "Revised" date at the top of this page. In cases where significant changes are made, we may notify you by posting a notice on our Services or contacting you directly. We encourage you to regularly review this Privacy Notice to stay informed about how we are protecting your personal information.


12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or concerns about this Privacy Notice, you can reach us at:

support@venda.co


13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

In short: You have the right to request access, corrections, or deletion of your personal data, depending on applicable laws.

Depending on the laws of your country, you may have the right to request access to the personal information we have collected about you, correct inaccuracies, or delete the information. You can also withdraw your consent for us to process your data, although some legal limitations may apply. To submit such a request, please contact us at support@vendda.co.

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